Privacy Policy

Last Updated: 10/08/2025

Olivia Vitale Hair ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website [www.oliviavitalehair.com], book services with us, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, and email address when you submit an inquiry with us.
Booking Information: Service requests, appointment dates/times, service location address, and notes you provide about your preferences.
Technical Information: IP address, browser type, device information, and cookies (used for analytics and site functionality).
Commununication: Emails, text messages, or form submissions you send us.

2. How We Use Your Information

We use your information to:

Schedule and manage your appointments.
Communicate with you about bookings, changes, or promotions (with your consent).
Improve our website, services, and customer experience.
Comply with legal or financial record-keeping obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only as needed, such as:

Payment processors (e.g., Vagaro, Venmo).
Booking platforms (if you book through a third-party scheduling tool, e.g., Vagaro).
Email service providers (for newsletters or updates you subscribe to).

These providers are only authorized to use your information as necessary to provide services to us.

4. Cookies and Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to improve functionality and understand how visitors use our site. You can control cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as needed for the purposes described in this policy, or as required by law (such as tax and accounting obligations).

6. Your Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data.
Opt out of promotional emails at any time (unsubscribe link included).

To exercise these rights, please contact us at oliviavitalehair@gmail.com.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system is 100% secure.